IT - Annual Maintenance Contract

Mass IT AMC – Annual Maintenance Contract, is an effective solution for managing the service or systems to function properly in an establishment. In the world of competition, quality is a vital factor. To get the same performance from the machines or computer or other accessories, the maintenance is much required. In an organization, there is always a danger of unwanted breakdown in the IT or telecom infrastructure. With the help of Annual Maintenance Contract (AMC) it is possible to reduce the risk in a great way. Usually the contract is for 1 year which can be extended to 3 years or 5 years as per the mutual understanding.


This managed services IT AMC grants you 24/7 access to a team of highly trained IT professionals that have scored an average response time of less than 30min for 100% of the clients.


If you’re looking for the best IT support AMC company in Dubai, or the UAE, our highly-trained and certified technicians will assist you whether on-site or remotely to provide you with the best AMC service you can have. You will enjoy a very efficient, transparent, technology driven service without having to spend extra money or deal with manual processes.

Mass Technologies - IT Annual Maintenance Contract Dubai, UAE
What We offer

Bringing IT AMC Service Features

IT Manager and Dedicated Engineer Support

With our IT AMC solutions, a dedicated manager and engineer ensures that all your legal and regulatory requirements as well as responsibilities are met to avoid any future risk to you or your business.

Guaranteed 10-minute response time for expert support

Our expert engineers work on your IT issues within 10 minutes

24/7 Monitoring and fully managed IT support

Our professional team monitoring your IT network, to ensure lasting efficiency and quick solutions whenever required

Pro-active Maintenance and Monitoring

We proactively apply patches, updates and fixes in the background, so you don’t have to wait for actual issues arise.


Ensure continuous support services on software maintenance and find a best possible way to enhance the business users experience by up-grading or down-grading the scope of software services.

Data backup and recovery

Our IT AMC solutions ensure year around backup and recovery services, tailored to your business-scale and data requirements.

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Benefits of Joining us

Cost effective services
Better facilities
Proper maintenance
Emergency support

Full Stack IT Infrastructure Services

Firewall & Network Security Devices
Switches (Core & Edge Switches)
PABX (Unified Communications)
Server & Storage
CCTV, Access Control, Cabling & All ELV Components
Ensure Regular Backup on Premises & Cloud
Periodic Upgrade of all patches, Software, Security Updates
Remote & Onsite Support, Restoring Defective Parts
Software maintenance & assurance
Date Security
Tailor-Made Solutions
Professional Staff
Management Goals
Why choose us

Awesome IT AMC Solutions for your business

24/7 support
Remote support
On demand onsite support
Service quality
Cost Effective
Adds value to your business

Acquiring IT AMC Service is now very easy

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