IT - Annual Maintenance Contract

Mass IT AMC – Annual Maintenance Contract, is an effective solution for managing the service or systems to function properly in an establishment. In the world of competition, quality is a vital factor. To get the same performance from the machines or computer or other accessories, the maintenance is much required. In an organization, there is always a danger of unwanted breakdown in the IT or telecom infrastructure. With the help of Annual Maintenance Contract (AMC) it is possible to reduce the risk in a great way. Usually the contract is for 1 year which can be extended to 3 years or 5 years as per the mutual understanding.

 

This managed services IT AMC grants you 24/7 access to a team of highly trained IT professionals that have scored an average response time of less than 30min for 100% of the clients.

 

If you’re looking for the best IT support AMC company in Dubai, or the UAE, our highly-trained and certified technicians will assist you whether on-site or remotely to provide you with the best AMC service you can have. You will enjoy a very efficient, transparent, technology driven service without having to spend extra money or deal with manual processes.

Mass Technologies - IT Annual Maintenance Contract Dubai, UAE
What We offer

Bringing IT AMC Service Features

IT Manager and Dedicated Engineer Support

With our IT AMC solutions, a dedicated manager and engineer ensures that all your legal and regulatory requirements as well as responsibilities are met to avoid any future risk to you or your business.

Guaranteed 10-minute response time for expert support

Our expert engineers work on your IT issues within 10 minutes

24/7 Monitoring and fully managed IT support

Our professional team monitoring your IT network, to ensure lasting efficiency and quick solutions whenever required

Pro-active Maintenance and Monitoring

We proactively apply patches, updates and fixes in the background, so you don’t have to wait for actual issues arise.

SOFTWARE MAINTENANCE & ASSURANCE

Ensure continuous support services on software maintenance and find a best possible way to enhance the business users experience by up-grading or down-grading the scope of software services.

Data backup and recovery

Our IT AMC solutions ensure year around backup and recovery services, tailored to your business-scale and data requirements.

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Benefits of Joining us

Cost effective services
Better facilities
Proper maintenance
Emergency support

Full Stack IT Infrastructure Services

Firewall & Network Security Devices
Switches (Core & Edge Switches)
PABX (Unified Communications)
Server & Storage
CCTV, Access Control, Cabling & All ELV Components
Ensure Regular Backup on Premises & Cloud
Periodic Upgrade of all patches, Software, Security Updates
Remote & Onsite Support, Restoring Defective Parts
Software maintenance & assurance
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Date Security
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Tailor-Made Solutions
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Professional Staff
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Management Goals
Why choose us

Awesome IT AMC Solutions for your business

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24/7 support
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Remote support
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On demand onsite support
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Service quality
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Cost Effective
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Adds value to your business

Acquiring IT AMC Service is now very easy

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